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All Policies
24 Hour Replacement Program

In the event a problem cannot be rectified to your satisfaction, you can request a replacement system of equal value be shipped to you within 24 hours. If the call is received by 12:00pm Mountain Time (noon) Monday - Friday and a comparable system is in stock, your replacement will be shipped the same day. If same day shipping is not possible, your replacement will ship by the end of business the following business day (Monday - Friday.) YourSiteName.com will cover the cost of shipping the replacement UPS Ground to you. If Next Day Air is required, shipping is invoiced to the customer at cost. The original system must be received by YourSiteName.com within 7 actual days including Saturdays and Sundays. An authorization on the customerís credit card must be made to cover the price of the replacement system in the event the original system is not received by YourSiteName.com within the 7 days. If the original system is not received by YourSiteName.com within 7 days, the customerís credit card is billed the price of the replacement system. When the original system is then later received, the customerís card is credited the amount of the replacement system less a 10% restocking fee. Shipping costs of the return package are the responsibility of the customer.
Company Business Hours

Company Business Hours:

Mon-Fri
8am-5pm CST 

Company Information

YourSiteName.com
P.O. Box 1
Metropolis, NE, 12345
Phone: 800-555-1212
Fax: 800-555-1213
Tech Support: 800-555-1214
E-Mail: techsupport@YourSiteName.com

Copyright and Trademark Notice

This site is owned and operated by YourSiteName.com. Unless otherwise specified, all materials appearing on this site, including the text, logos, graphics, icons, images ,and site design, as well as the selection, assembly and arrangement thereof, are the property of YourSiteName.com, Copyright © 2000, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without YourSiteName.com's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. YourSiteName.com. and YourSiteName.com, Inc. are registered trademarks of YourSiteName.com, Inc. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of YourSiteName.com. All other trademarks or service marks are property of their respective owners. The use of any YourSiteName.com trademark without YourSiteName.com's express written consent is strictly prohibited.

Disclaimer

Except as expressly stated herein, Plexcor, Inc. makes no representations or warranties, either expressed or implied, of any kind with respect to products sold on the YourSiteName.com site. Except as expressly stated herein, YourCompanyName, Inc. Expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to YourCompanyName, Inc. arising from any product sold on the plexcor.com site shall be the price of the product ordered. In no event shall YourCompanyName, Inc., its directors, officers, employees and representatives be liable for special, indirect, consequential, or punitive damages related to product sold. The plexcor.com web site and the materials therein are provided "as is". YourCompanyName, Inc. makes no representations or warranties, either express or implied, of any kind with respect to the plexcor.com site, its operation, contents, information, or materials. YourCompanyName, Inc. Expressly disclaims all warranties, express or implied, of any kind with respect to the site or its use, including but not limited to merchantability and fitness for a particular purpose. You agree that YourCompanyName, Inc., its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the YourSiteName.com site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that YourSiteName.com is not responsible for the operation of or content located on or through any such site.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. YourSiteName.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. YourSiteName.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order.

Payment Methods

Credit Cards - We accept all major credit cards including, Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases with YourSiteName.com. Please be sure to provide your exact billing address and telephone number (the address and phone number your credit card bank has on file for you). Incorrect information may cause a delay in processing your order. Your credit card will be billed upon shipment of your order. Money Orders, Cashier's Checks, Company Checks, & Personal Checks - YourSiteName.com accepts money orders, cashier's checks, personal checks, and company checks only by phone or fax order, and only in U.S. Dollars. Orders are processed upon receipt and approval of a personal and company check at our offices. For money orders or cashier's checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. YourSiteName.com cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. Please see the full instructions below on how to pay using one of these methods

Privacy Policy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, e-mail address, credit card information, address and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Secure servers protect the information using advanced encryption and firewall technology. In the future, with your permission, we may provide some customer information to pre-screened and reputable companies with products or services that may be of interest to you. This would be for marketing purposes only and no credit card information would be given. We may share aggregated statistics not linked to any individual about buying patterns, sales and other shopping information with our marketing partners. Other sites accessible through our web site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Your Company, Inc. is not responsible for the actions of third parties. Your Company, Inc. fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful. Please check back frequently to see any updates or changes to our privacy policy.

Refund and Cancellation Policy

A cancellation processing fee of $100.00 will be applied by YourSiteName.com to any system cancelled before shipping. Most unopened products (at YourSiteName.com's discretion) may be returned/refunded for full credit, (shipping charges are non-refundable), and must be received by YourSiteName.com within 30 days of the original invoice date. Returns/refunds of opened products are subject to a 15% restocking fee, (shipping charges are non-refundable), and must be received by YourSiteName.com within 30 days of the original invoice date. There will be no returns/refunds on opened software. After 30 days of the original invoice date, no returns/refunds on unopened and/or opened product will be accepted. Please allow 2-4 weeks for refunds to be processed. Additional time may occur with individual banks.

Return Policy

To return merchandise for credit or replacement, you need to obtain a Return Merchant Authorization number (RMA#). All returns must be in "as shipped" condition and require an RMA#. Packages without an RMA# will not be accepted. To obtain your RMA# call YourSiteName.com Technical Support at 1-800-555-1212 and ask for an RMA#. Due to the nature of clearance parts (as identified by YourSiteName.com), returns for credit or replacement will be limited to defective product upon customer receipt. Returns must be received by YourSiteName.com within 14 days of the original invoice date. Refunds and replacements will not be authorized after 14 days. Due to limited stock, replacements for clearance products may not be available and cannot be guaranteed. YourSiteName.com is not liable for shipments made to us. We recommend that our customers use a popular shipping method such as UPS, Federal Express or the U.S. Postal Service with good packaging (original packing preferred) and full insurance paid. The RMA# number that was issued to you should be clearly written on the top of the box. All shipments should be sent to: YourSiteName.com - RMA Department - P.O. Box 1 - Metropolis, NE 12345.

RMA Address

YourSite.com
RMA Department
P.O. Box 0
Metropolis, NE 55555
Sales Tax

YourSiteName.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona and Wisconsin, unless the customer is tax exempt and provides the required tax exempt information to YourSiteName.com before ordering. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Shipping Policy

YourSiteName.com does not ship on Saturday or Sunday. Due to shipper restrictions we cannot deliver to P.O. Boxes. All Shipments are subject to stock availability. YourSiteName.com's shipping and handling charges are based on each individual product's weight, and are calculated as determined by YourSiteName.com. YourSiteName.com does not guarantee estimated ship times included on the YourSiteName.com site, nor does YourSiteName.com guarantee any claims made by any carrier.

Tech Support Hours

Mon-Fri 9am-6pm CST Please leave a detailed voice mail message, and a Tech Support consultant will return your call.

1-800-555-1212

Terms and Conditions of Use

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Your Company, Inc. indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Your Company, Inc. Your Company, Inc. reserves the right to make changes to this site and these terms and conditions at any time.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, YourSiteName.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. YourSiteName.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, YourSiteName.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.

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